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- Purchased items can only be exchanged for other items listed in our online store.
- Items can not be returned to our offline outlets; only applicable via postage.
- We will only accept returns of items in conditions of defect, spoiled, or inaccurate in sizes or designs.
- Merchandizes must be returned in their original condition and packaging.
- Returned item must be unworn or 100% new. We do not allow exchange or refunds if the item is not in its original condition or a defect is caused by the customer.
- Items must be returned within 7 days (local orders) or 30 days (international orders) of receiving date.
- Customers are to bear the shipping cost incurred by the courier company. Items should be posted via express courier service such as Poslaju, GDEX, Skynet or Ta-Q-Bin to avoid delays.
- We are not responsible for lost parcels that are sent back for returns or exchange.
- Exchanges can only be performed once.
- Kindly drop us an email (to [email protected]) about your sending process and reason of return.